We hope you have an enjoyable stay.
May we take this opportunity to advise you of some details which may be of help and interest to you during your stay.
Reception can be contacted from your room telephone, please Dial 100.
Breakfast is served from 7am to 9.30am Monday to Friday and from 7.30am to 10am on Saturday, Sunday and bank holidays. Please ensure that you book your preferred time with Reception.
Our Afternoon tea and Dinner menus are served daily in our restaurant. We would advise booking a table with Reception.
Bar service is available from 11am to 11pm. Residents who have provided a card for guarantee on check in may purchase drinks 24 hours, however once the bar has closed a limited range of drinks is available from our Night team.
Alarm calls
Please call Reception to book an early morning call.
Hairdryer and ironing facilities
A hairdryer, iron and ironing board can be found in your room, or available from Reception.
Pillows, towels and hotel toiletries
If you need extra pillows, towels or toiletries, please call Reception. We endeavour to be environmentally conscious, therefore only towels left in the bath tub/shower will be changed daily.
Hotel Wifi and internet
Please select ‘THE-LINCOLN-HOTEL-BAR-RESTAURANT’ to connect to our guest Wifi service. The password to connect to our Wifi is ‘lincolnhotel’.
Help with your luggage
If you require help with your luggage, please call Reception by dialling 100.
Taxi
If you need a taxi from the hotel, Reception can organise this for you. If you need a taxi before 10am, please contact Reception the evening prior to ensure availability.
Car parking
Our car park is for the use of residents and guests using the hotel facilities only, there is an overnight parking fee of £7 per vehicle per night for this.
Users of the hotel car park do so entirely at their own risk. The Lincoln Hotel will not accept liability for any accidents, damage or loss incurred to any vehicles parked within the hotel car park.
Fire evacuation
As a matter of routine, please familiarise yourself with the procedures for evacuation in the event of fire or other emergency. The instructions for evacuation are to be found on, or adjacent to, your bedroom door.
Medical assistance
If you need medical assistance, in the first instance telephone Reception by dialling 100. In the case of an emergency, please contact the emergency services and then advise Reception to expect their arrival. The nearest Chemist is a two minute walk from the hotel, please ask Reception for directions.
Smoking policy
The Lincoln Hotel has a no smoking policy in all areas of the hotel, this includes bedrooms and balconies.
Checking out
We kindly advise our guests that check out time on the day of your departure is 11am at the latest.
Charging goods and services to your room bill
Should you wish to charge food, drink and other incidentals to your room bill during your stay, we require a credit or debit card at check in. Your chosen card will be charged by Reception, with your authority given. We regret that without your prior authorisation we are unable to allow food and drink to be charged to your room bill, payment will be required at the point of purchase.
Damage to hotel property
We respectfully advise all guests that should any damage to hotel property occur during your stay, the hotel reserves the right to make a charge to cover any such loss, normally within 24 hours of you vacating the room. Payment will be taken from the card details provided at check in and you will be notified accordingly.
Overnight access
For security purposes the hotel doors are locked overnight. In order to gain access into the building there are ring doorbells on both the front and Reception entrances to the hotel, a member of our Nights team will be notified to unlock the door for you. Should you have any issues our Nights team can be contacted on 01522 520348 in addition to this.
Local information
The local tourist information office, the Cathedral, Castle and other local attractions are only a short walk away. More information is available at Reception.
We offer an evening meal service in our Lounge. Our chefs have created number of dishes for you to choose from, all made with locally sourced produce. Please call on 01522 520348 for further details.
Enjoy a traditional afternoon tea in the comfort of the Lounge, with a selection of delicate sandwiches, homemade cakes, a miniature dessert, a scone, and a pot of tea or coffee. We also offer a range of sandwiches and lite bites. Whether you have some time to yourself or you’re meeting a friend, our Lounge is the perfect way to spend an hour or two.
Take it easy and dine with us for Sunday lunch. Enjoy a delicious roast with views of Lincoln Cathedral in our Lounge, available as two courses for £25 or three courses for £30.