The Lincoln Hotel, Eastgate, Lincoln, Lincolnshire, LN2 1PN        T 01522 520348   F 01522 510780   E                             Access Statement   >>

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Refund Policy

  • Cancellation Policy / No Show Policy

  • Notice of cancellation must reach the Reservations team Telephone: 01522 520348, Fax: 01522 510780, Email: and acknowledged by the office 72 hours (3 days) ahead of arrival date.

  • If the guest failed to show-up on the arrival date (No Show) or cancellation of room reservation is done after the 72 hours threshold (3 days prior to the arrival date), a one night room charge will be imposed.

  • Shorten Stay Policy

  • If guest shortens his stay, the Hotel Management will impose a one night room charge as a last-minute cancellation, and refund the balance either through cash or credit card, depending on how the first payment was received.

  • Damages

  • The guest shall be responsible for the replacement / reinstatement of any items damaged through misuse or other act of abuse. This shall apply whether the damage was deliberate or accidental.

  • We will issue a refund as long as the booking is cancelled 2pm day prior to arrival.