The Lincoln Hotel, Eastgate, Lincoln, Lincolnshire, LN2 1PN   T 01522 520348   F 01522 510780   E enquiries@thelincolnhotel.com

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About

Privacy

This Privacy Policy Statement sets out the data processing practices carried out through the use of the Internet and the World Wide Web by us. If you have any requests concerning your personal information or any queries with regard to these practices please contact our General Manager on 01522-520348.

Information collected

We collect personal information from visitors to the site through the use of enquiry or other forms and every time you e-mail us your details. We do not collect information automatically about your visit to our web site.

Use of personal information

We use personal information collected via the Site for the purposes of:

  • providing reservation and booking services for our venues
  • identifying potential customers
  • maintaining information as a reference tool or general resource
  • providing you with information from our group of companies about our products and services and those of carefully selected third parties. We may contact you by e-mail (and SMS) for these purposes, but only where you have given us permission to do so by ticking the appropriate box on the Site or by providing us with your e-mail address (and phone number).

 

If you do not wish to receive this information from us, you may opt-out at any time by following the instructions contained in the marketing communication.

Disclosures

We will only disclose the information you provide to other reputable companies, suppliers we engage to process data on our behalf and future owners of our business.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Terms & Conditions

Payment details
Unless agreed in advance of your arrival , all room bills are charged at check in. We accept the following payment methods:
Cash, Visa, Visa Debit, Mastercard, Switch, Solo, Maestro, Diners Club and American Express. We regret that we are unable to accept cheques, travellers cheques or foreign currency.

Charging goods and services to your room bill
Should you wish to charge food, drink and other incidentals to your room bill during your stay, we require a pre-authorised credit or debit card at check in. Your chosen card will be charged automatically by Reception, with your authority given below. We regret that without your prior authorisation we are unable to allow food and drink to be charged to your room bill, payment will be required at the point of purchase.

Checking out
Our check out time is 11am. Occasionally it is possible to vary this by prior arrangement or if you are booked on our V.I.P. package, please ask Reception for further details. For your convenience, the Night Team are able to check out guests throughout the night and early morning.

Car parking
The hotel car park is a well lit, secure car park at the rear of the hotel, with 54 spaces available. There is an overnight parking fee of £5.00 per vehicle, which will be charged on check in. The hotel car park is to the rear of the hotel and accessed off Northgate. Parking for disabled badge  holders is located at ground level adjacent to the rear entrance doors. A lift to all floors is located at the rear entrance of the hotel.
Users of the hotel car park do so entirely at their own risk. The Lincoln Hotel will not accept liability for any accidents, damage or loss incurred to any vehicles parked within the hotel car park. In parking a vehicle in this car park, you confirm your agreement to the terms and conditions relating to the use of the hotel car park, a full copy of which is available at the hotel Reception.

Damage to hotel property
We respectfully advise all guests that should any damage to hotel property occur during your stay, the hotel reserves the right to make a charge to cover any such loss, normally within 24 hours of you vacating the room. Payment will be taken from the credit card details provided at check in and you will be notified accordingly.

Declaration
I confirm that I have read, understand and fully accept the hotel terms and conditions, as shown above, and agree to such charges being made to my pre-authorised credit or debit card at check in.

Information Collected

We collect personal information from visitors to the site through the use of enquiry or other forms and every time you e-mail us your details. We do not collect information automatically about your visit to our web site.